, IndiaJob Family Group: Commercial and RetailWorker Type: RegularPosting Start Date: August 13, 2024Business unit: Downstream and RenewablesExperience Level: Early Careers:Job Purpose:This job sits across the Order to Cash Journeys forming a critical part of the Customer Fulfilment Cycle. The Customer Operations Specialist Deal to Cash provides high quality frontline support, proactive communications, value-adding interactions and effective issue resolution to deliver best-in-market Customer experience.Principal Accountabilities:This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, Commercial Fleet and Retail. These activities cover all Customer levels including Key Accounts and Platinum Customers.Order Management:
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