Job Description

About Appitsimple InfotekEstablished in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform.We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.To know more: https://appitsimple.com/About SoftwareSuggestSoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.
To know more: https://www.softwaresuggest.com/Experience required- 3-4yr-Develop and manage client portfolios
-Sustain business growth and profitability by maximizing value
-Analyze customer data to improve customer experience.
-Hold product demonstrations for customers.
-Responsible for managing renewals.
-Improve onboarding processes.
-Evaluate and improve tutorials and other communication infrastructure.
-Responsible for generating revenue through dropped customers
-Maximize revenue through up-selling.
-Mediate between clients and the organization.
-Handle and resolve customer requests and complaints.
-Minimize customer churn.
-Aid in product design and product development.Requirements-Highly organized and able to multi-task.-Self-driven and proactive nature.-Excellent communication and interpersonal skills.-Demonstrate leadership qualities.-High computer literacy and ability to learn new software.-Knowledge of customer success processes.-Experience in document creation.Perks of Working with Us!- 5-day Workweek
- Unlimited Paid Leave Policy
- Uncapped Performance-Based Incentives
- Reward & Recognition Programs
- Annual Company Retreats
- Employee Referral RewardsFloat CV on grow

CallHippo