Job Description

Position Title : Customer Success Regional SPOCExperience : 8+ YearLocation : Bhopal, Indore, Hyderabad, JaipurSkill set : B2B Sales, Mutual funds, Insurance, Loans, Financial Saas, Edu Fintech, - Responsible for Embedded Stack - implementation between Institutes and LEO1- Single point of support for ensuring seamless onboarding of students & coordination.- Conducts Training (Product training to Institute management/training to institute staff/- Review Calendars training/Onboarding student training)- Responsible for communications between both the entities- Responsible for ensuring weekly updates and monthly reviews are conducted- Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.- He/she will ensure the review calendar rhythm is maintained and accomplished.- Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews- Sharing data templates on time to institutes- Assisting in uploading/loading details- Ensures Cards dispatch for his/her institutes- Ensure coordination to upload Fee structure from backend LEO1 teams- Collate feedbacks and address them on war footing.- Will be responsible for Lead traction, business conversions, tie up withs local vendors, banks etc and points of card usageRequired Key Skills :- The role requires the person to interact with all top institutes, and their senior management teams we will need a seasoned resource.- To be excellent in communicating skills and training skills- They should be able to convince teams and staff on the products and get buy in.- Should be open to travelling (ref:updazz.com)

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