Developing and sustaining solid relationships with key clients that bring in the most income for the company
Addressing and resolving key clients\xe2\x80\x99 complaints.
Acting as the main point of contact between key clients and internal teams
Supervising the account teams assigned to each key client.
Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients\xe2\x80\x99 needs are met.
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
Developing a thorough understanding of key clients\' needs and requirements and preparing customized solutions.
Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client\'s long-term goals
If you are someone with:
Bachelor\'s degree in business administration, finance, sales, or related field.
Proven experience in key account management
Proficient in all Microsoft Office applications as well as CRM software
The ability to build rapport with key clients.
The ability to handle multiple client accounts.
Strong negotiation and leadership skills.
Exceptional customer service skills.
Excellent communication skills.
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