Customer Success ManagerChennai, IndiaWe\xe2\x80\x99re looking for someone who is customer-obsessed, and who loves nothing more than to help partners be successful. We want someone who is energized by delivering a great presentation, and who is excited to learn and educate. The Customer Success Manager role is a great way to learn highly transferable account management skills.About the JobThe mission of the Customer Success Manager is to DEMO & EDUCATE, GROW and RETAIN Channel Partners. Working with a pool of existing Channel Partners at various lifecycle stages \xe2\x80\x93 from newly-signed to longstanding \xe2\x80\x93 they are capable of delivering a world-class customer experience by teaching/coaching a user to be a more knowledgeable, proficient user. They share a commitment to delivering the best possible experiences to drive adoption, growth, and customer advocacy via best practice use of the Vendasta platform.They will work with a pool of Channel Partners to deeply understand their business needs and opportunities, and they will work to educate partners and drive the adoption of our platform. A Customer Success Manager acts as the true and trusted advisor for Channel Partners, helping solidify long-term relationships. They will do this in a wide variety of ways, including:
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