Job Description

About Us:

We live in the realm of rising, ever-evolving technology. From the cassette tape to nanotech

skeletons, we've come a long way. Splitting an atom is no big deal - and who'd have thought

that we'd talk through airwaves? Change is inevitable, and we're the tide that brings it.

At Relinns, we breathe tech solutions and embrace innovation with open arms. With over 4

years of experience, we've had phenomenal growth which acts as a testimony to the

knowledge we've come to gather over time. We have been fortunate enough to get an

opportunity to work with clients such as Apollo Tyres, Shahi Exports, Manchester City

Football Club, etc.

Our team is on the path of finding religion in the workplace of today. To find our way, we

have three tools at our disposal: cutting-edge technological tools, a meticulously dedicated

work ethic, and crisp bow-tie professionalism.

About the role:

Here at Relinns, we are a leader in our field in the IT area. We are looking for an enthusiastic

Business Success Executive who is passionate about meeting new people and building

conversations. Candidates must be willing to make cold calls, write cold emails and work with

our team of talented business developers to take our products to our future clients. A Customer

Success's profile responsibilities include supporting customers as they transition from sales

prospects, building close relationships that often last beyond any one project or job order lasting

process ownership with the business itself.

Ultimately, the candidate will be working directly with clients to help solve their problems, and

ensure their satisfaction while they are on active accounts with us and work closely with other

employees to ensure customer questions and concerns are addressed in a timely manner

What You Need for this Position:

? Any Bachelor's or higher degree in any subject

? Must be proficient in using MS Office (MS-Word, MS-Excel, MS-PPT)

? Must have good communication, strong convincing skills and fire in belly attitude

? Must have good business acumen, effective presentation and negotiation skills

? Proven ability to work independently and self-driven for performance

? Must be aggressive and dynamic with a good attitude

? Must have a zeal to research, learn and grow

? Must be self-motivated and have the ability to perform under pressure

? Familiar with the profile of Customer Success or similar role

? Familiar with the work with brand image and promoting value through customer

experience

? Exceptional ability to communicate and foster positive business relationships

? Technical skills are required as they relate to the use of the product or service

? Accountability and personal organization are essential

? Experience in managing a diverse group and training each according to company

standards

What You Will Be Doing:

? Making cold calls & writing cold emails to generate sales and target new clients

? Contributing to branding and sales promotion of the company

? Explore, build and manage new business partnerships

? Coming up with new business development ideas

? Visiting potential prospects on the field to demonstrate our products and services

? Responsible for partner onboarding for our products and services

? Develop proposals, presentations, partnership documents, and other sales enablement

documents for different partnership opportunities

? Manage onboarded partners to build long-term relationships and generate sales

? Device measures to review the effectiveness of alliances and partnerships

? Meet departmental goals and define key performance indicators (KPIs)

? Establish clear client retention goals

? Process milestones for the clients and employees to work toward

? Assist customers with setting up and navigating programs or software

? Promote the value of the product

? Upsell services and products with the brand image

? Promote value through customer experience

? Assist in creating training courses and educational materials

? Review customer complaints and concerns and seek to improve the customer experience

Top Reasons to Work with Us:

? We're a small, fast-paced growing team tackling huge new challenges every day.

? Learning new concepts while working with an intellectual and exceptionally talented

team

? Friendly and high-growth work environment

? Competitive compensation

Job Type: Full-time

Pay: ?30,000.00 - ?33,106.72 per month

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person