Customer Success Executive

Year    Mohali, Punjab, India

Job Description

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\xe2\x97\x8f Making cold calls & writing cold emails to generate sales and target new clients. \xe2\x97\x8f Contributing to branding and sales promotion of the company. \xe2\x97\x8f Explore, build and manage new business partnerships. \xe2\x97\x8f Coming up with new business development ideas. \xe2\x97\x8f Visiting potential prospects on the field to demonstrate our products and services. \xe2\x97\x8f Responsible for partner onboarding for our products and services. \xe2\x97\x8f Develop proposals, presentations, partnership documents, and other sales enablement documents for different partnership opportunities. \xe2\x97\x8f Manage onboarded partners to build long-term relationships and generate sales. \xe2\x97\x8f Device measures to review the effectiveness of alliances and partnerships. \xe2\x97\x8f Meet departmental goals and define key performance indicators (KPIs). \xe2\x97\x8f Establish clear client retention goals. \xe2\x97\x8f Process milestones for the clients and employees to work toward. \xe2\x97\x8f Assist customers with setting up and navigating programs or software. \xe2\x97\x8f Promote the value of the product. \xe2\x97\x8f Upsell services and products with the brand image. \xe2\x97\x8f Promote value through customer experience. \xe2\x97\x8f Assist in creating training courses and educational materials. \xe2\x97\x8f Review customer complaints and concerns and seek to improve the customer experience. Job Types: Full-time, Permanent Pay: \xe2\x82\xb925,000.00 - \xe2\x82\xb954,000.00 per month Benefits:
  • Leave encashment
  • Provident Fund
Schedule:
  • Day shift
  • Fixed shift
  • Morning shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Experience:
  • total work: 1 year (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3344922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mohali, Punjab, India
  • Education
    Not mentioned
  • Experience
    Year