Customer Success Executive

Year    Mohali, Punjab, India

Job Description

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Making cold calls & writing cold emails to generate sales and target new clients. Contributing to branding and sales promotion of the company. Explore, build and manage new business partnerships. Coming up with new business development ideas. Visiting potential prospects on the field to demonstrate our products and services. Responsible for partner onboarding for our products and services. Develop proposals, presentations, partnership documents, and other sales enablementdocuments for different partnership opportunities. Manage onboarded partners to build long-term relationships and generate sales. Device measures to review the effectiveness of alliances and partnerships. Meet departmental goals and define key performance indicators (KPIs). Establish clear client retention goals. Process milestones for the clients and employees to work toward. Assist customers with setting up and navigating programs or software. Promote the value of the product. Upsell services and products with the brand image. Promote value through customer experience. Assist in creating training courses and educational materials. Review customer complaints and concerns and seek to improve the customer experience.Job Types: Full-time, PermanentPay: \xe2\x82\xb925,000.00 - \xe2\x82\xb954,000.00 per monthBenefits:
  • Leave encashment
  • Provident Fund
Schedule:
  • Day shift
  • Fixed shift
  • Morning shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Experience:
  • total work: 1 year (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3344922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mohali, Punjab, India
  • Education
    Not mentioned
  • Experience
    Year