Customer Success Executive
Year Bengaluru, Karnataka, India
Job Description
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Responsibilities:
- Handling & resolving customer queries via incoming calls, emails, and chats
- Calling up the users for the renewals and to increase the product engagements.
- Informing the customers after the product releases on calls and emails.
- Gathering & organising feedback from customers promptly
- Appropriate follow ups with customers on calls to address their requirements.
- The candidate must have experience working with Domestic and International clients.
- Preferred work experience is 6 months to 1 year.
- Should have good communication skills and strengthen customer relationships.
- Should be flexible with shift timings.
- Should be good in MS Office, particularly MS Excel.
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Job Detail
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Job IdJD3296271
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear