Customer Success Associate

Year    RJ, IN, India

Job Description

Location: Mansarovar, Jaipur
Experience: Freshers & Experienced Candidates Welcome
Salary: Up to ?7.2 LPA
Working Hours: Rotational Shifts, 5 Days a Week (Rotational)

:

• Work Mode: Work From Office
• Process: International Process
• Position: Customer Support Executive (Italian Language Expert)
• Headcount: 20 Profiles
• Interview Mode: HR Round; Language Assessment; Ops Round; Joining Formalities; Joining
• Position: Customer Support Executive - Open to both Male and Female candidates
• Skillset: Strong interpersonal skills and a customer-centric attitude
• Qualification: Fluency in Italian (C1 level)
• Experience: Previous experience in customer service or a related field is preferred
• Salary: Up to ?7.5 LPA
• Shift: Rotational Shift/ Rotational Weekoff / 5 Days Working
• Location: Office No: E-258 A, opposite container depot, Hans Vihar, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020

Roles and Responsibilities:

• Provide high-quality customer service in Italian via phone, email, and chat.
• Respond promptly to customer inquiries, addressing concerns with professionalism and empathy.
• Assist customers in navigating products and services, ensuring a positive experience.
• Translate customer feedback and inquiries to improve service quality.

Cab Facility: Available for Female Only
Travel Allowances: Available for Male Only

call me 9772544341 for the interview

Job Types: Full-time, Permanent

Pay: Up to ?720,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:

• Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you okay to work rotational shift as a 5days ?

Experience:

• total work: 1 year (Required)

Language:

• Italian (Required)

Location:

• Mansarovar, Jaipur, Rajasthan (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3528927
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year