Customer Services Executive
Job Description
Managing the assigned customer accounts or routes as per their SOP, including but not limited to:
Provide Customer Service Support.
Coordinate pickups and/ or deliveries.
Collect all applicable documentation for the transportation including commercial invoices and packing lists.
Arrange booking in the required mode of transportation.
Prepare documentation, air waybills, e-Way bill.
Provide pre-alerts or arrival notices to destination to the customer.
Prepare and provide reports to Customers as required, example: MIS, Analysis Report.
Maintain communication and control in all phases of the shipment.
Support and backup of additional accounts.
Maintain and file all shipment records.
Perform other duties as assigned.
Job Type: Full-time
Pay: ?10,519.81 - ?24,000.00 per month
Benefits:
• Cell phone reimbursement
• Provident Fund
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3506271
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear