Customer Service/customer Support Internship In Mumbai At Sports For All

Year    Mumbai, Maharashtra, India

Job Description


About the internshipSelected intern\'s day-to-day responsibilities include:1. Respond to customer queries on emails and WA using defined templates
2. Work with internal departments to troubleshoot the customer issue in a timely manner
3. Build a great rapport with the internal teams and work as one team
4. Capture query data in the specified format accurately
5. Provide reports on Excel to understand queries coming in from citiesSkill(s) requiredEnglish Proficiency (Spoken) English Proficiency (Written) MS-ExcelEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 28th Aug\'24 and 2nd Oct\'243. are available for duration of 6 months4. are from or open to relocate to Mumbai and neighboring cities5. have relevant skills and interestsOther requirements1. The candidate needs to work on Saturdays during championships.2. The candidate should be open to and comfortable traveling to different cities and working on the field.3. Preference for only graduates.PerksCertificate Letter of recommendation Flexible work hoursNumber of openings10About Sports For AllSports for All (SFA), a fully integrated digital plus on-ground multi-sport platform, is the official partner of the Indian Team for the Olympics, the Commonwealth Games, and the Asian Games. With the belief that potential can only be translated into performance if sport finds support at the grassroots level itself, we launched the SFA Championships in 2015. This tech-enabled, multi-discipline, regional sports tournament truly revolutionized sports at the school level. Enabling us to nurture, monitor, and groom future champs from a very young age.We are endeavoring to build India\'s largest multi-sport technology and media platform. On the ground, we execute our own SFA Championships, which is an Olympics-style school sports championship where 15000 children from 500+ schools compete in 30 disciplines of the sport to crown the best school for sport in a city. We are currently in Mumbai and Hyderabad and will take this to over 25 cities in the next 3 years.Activity on InternshalaHiring since July 2023108 opportunities posted16 candidates hired

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Job Detail

  • Job Id
    JD3449050
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year