Job Description

About the internshipDay-to-day responsibilities include1. Handling customer care
2. Replying to emails and chat
3. Handling inbound and outbound calls when requiredRequirement:-
1) Fluency in English and Hindi - other regional languages optional.
2) Good Comprehension skills - should be able to understand a Customer & emotions on calls/emails/ chats.
3) Good grasping power - should be a quick learner and pick up on process information effortlessly.
4) Should be well versed with the basics of e-commerce.Skill(s) requiredEnglish Proficiency (Spoken) Problem SolvingEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 10th Dec'24 and 14th Jan'253. are available for duration of 2 months4. have relevant skills and interestsPerksCertificate Informal dress codeNumber of openings20About Indian Gifts PortalIGP.com is one of the world's and India's leading multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. Trusted by more than 5 million users worldwide, we pride ourselves on being India's No.1 gifting site. We have a collection of more than 25k+ curated and personalized gifts for all occasions that are available for same-day delivery across 1000+ cities in India and for free shipping across 100+ countries.We have an ever-expanding global footprint with customers spanning across 100+ countries and the capability to deliver gifts to over 150 countries. We are headquartered in Mumbai with over 1200+ employees across our offices in Mumbai, Delhi, Bangalore, Hyderabad, Kolkata, Lucknow, Jaipur, Pune and Singapore.Activity on InternshalaHiring since June 201673 opportunities posted11 candidates hired

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