Job Description

About the internshipSelected intern\'s day-to-day responsibilities include:1. Call customers to verify their delivery addresses for accurate order fulfillment.
2. Manage non-delivery reports (NDR) by addressing delivery issues and ensuring timely resolution.
3. Update the status of NDR and follow up with relevant teams on a daily basis.
4. Respond to customer inquiries and comments on social media platforms, ensuring quick and helpful replies.
5. Maintain accurate records of customer interactions and update relevant databases.Skill(s) requiredEnglish Proficiency (Spoken) Hindi Proficiency (Spoken) MS-ExcelEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 21st Oct\'24 and 25th Nov\'243. are available for duration of 6 months4. are from or open to relocate to Kolkata5. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Other requirements1. Demonstrate strong communication skills: Communicate clearly and effectively with customers and team members.2. Exhibit detail-oriented mindset: Maintain keen attention to detail for verifying addresses and managing reports.3. Apply problem-solving ability: Proactively identify delivery issues and find timely solutions.4. Show tech-savvy proficiency: Use various software and social media platforms for customer interactions and data entry comfortably.5. Embrace team player attitude: Collaborate with different teams to resolve issues efficiently.6. Utilize time management skills: Prioritize tasks and manage time effectively to meet daily responsibilities.7. Maintain a customer-focused attitude: Display a positive and friendly demeanor when interacting with customers to ensure a great experience.8. Demonstrate adaptability: Handle changing situations and tasks in a fast-paced environment effectively.PerksFlexible work hoursNumber of openings1About EvoeindiaEvoe is a dynamic e-commerce company that has been transforming everyday living for the past 5 years. We specialize in thoughtfully designed, high-quality products that combine style, functionality, and durability. Our mission is to elevate your home and lifestyle with essentials that are both beautiful and practical. Proudly made in India, our products reflect a blend of local craftsmanship and global quality standards. At Evoe, we\'re dedicated to enhancing your daily experiences through innovation and commitment to excellence.Activity on InternshalaHiring since October 20241 opportunity posted

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