Customer Service/customer Support Internship In Agra At Agrawal Group Of Publications

Year    Agra, Uttar Pradesh, India

Job Description


About the internshipSelected intern's day-to-day responsibilities include:1. Resolve queries of teachers to validate their data as part of our Specimen program
2. Possess excellent product knowledge to enhance teacher's satisfaction
3. Provide accurate, valid, and complete information by using the right methods/tools
4. Keep records of teacher interactions, process teachers' accounts, and file documents
5. Handle teachers' complaints, and provide appropriate solutions and alternatives within the time limitsSkill(s) requiredEnglish Proficiency (Spoken) Hindi Proficiency (Spoken)Earn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 3rd Dec'24 and 7th Jan'253. are available for duration of 6 months4. have relevant skills and interests

  • Women wanting to start/restart their career can also apply.
Other requirements1. Good English communication2. Good technical skills (should know how to use excel, CRM tools, etc)PerksCertificateNumber of openings5About Agrawal Group Of PublicationsAgrawal Group of Publications is a conglomerate of 3 companies: Educart (children's books), Agrawal Publications (degree books), and Agrawal Examcart (competition books). Schoolcart, another one of our companies, provides high-quality printing solutions. We have operations throughout India. We are based in Agra, with our subsidiary branch office in New Delhi. We have a strong retail market in the above-mentioned fields in around 22 states. With the continuous development in the education sector and an exponential increase in colleges both in urban and rural areas, the company plans to further pitch up its marketing operations in its potential areas. We have started giving career opportunities to recent graduates and students and are providing a bright future and career path to newcomers.Activity on InternshalaHiring since September 20244 opportunities posted

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Job Detail

  • Job Id
    JD3559972
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.10000 per month
  • Employment Status
    Permanent
  • Job Location
    Agra, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year