Job Description

Responsibilities:

• Dedication to 80-20 overserve strategies
• The candidate would be expected to understand and assign the Salesforce cases
• SAP SD - Creating/modifying, Displaying SO, Quotations to extract the information.

• Screens and Logs ETO orders, utilizing established standard operating policies & procedures, along with system tools, guide sheets (BOM), drawings, and various job aids.
• Utilizes strong attention to detail to review PO, quote, correspondence, and other documents, ensuring that all order details are present, accurate, and properly documented
• Responsible for building strong customer relationships and delivering customer-centric solutions
• Support corporate initiatives designed to overserve our customers while providing an effortless customer experience
• Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals.
• With Initial Direction & Supervision, take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Work with internal teams with a high sense of accountability and urgency
• Work with multiple departments to assure orders are processed accurately, managed and shipped in a timely manner to customer expectations; as well as resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products
• Develop a strong product/process knowledge and participate in training initiatives

Required Education / Experience:

• Diploma(preferred)/Bachelors Degree in Mechanical Engineering
• 1+ years of experience in handling preferably Gearing Products inside Sales or Customer facing channels in Industrial product environment
• Experience with CRM platforms such as Salesforce (SFDC) Experienced Preferred.
• Experience with Oracle &/or SAP (or other ERP systems)
• Experience navigating and utilizing corporate websites & eCommerce platforms
• Demonstrated mechanical or technical aptitude strongly preferred
• Strong communication/interpersonal & organizational skills
• Customer first/focused approach
• Ability to manage an intense daily workload with a strong attention to detail
• Able to show situational adaptability and resourcefulness
• Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems required.
• Basic to Intermediate Excel Skills preferred
• Demonstrated patience and approachability with other team members
• Team oriented with the ability to work in a highly dynamic team and fast-paced environment with continuous challenges

About Regal RexnordRegal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering, comprised of controllers, drives, precision motors, and actuators, controls motion in applications ranging from factory automation to precision tools used in surgical applications.The Companys end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Regal Rexnord