Customer Service Role International Voice Process (2 6 Yrs) Mumbai (after Sales/customer Service)
Job Description
Job title : International Voice Process Experience: 2-6yrCTC: 5-7lpa Location: MumbaiWork mode: On Site.Primary skills : International Voice process Qualification : University degree (Bachelors) required Responsibility - Respond to retail and professional clients\' inquiries via inbound calls, email and online chat - Obtain a thorough knowledge of products offered by IB on various global exchanges - Assist clients with opening and funding accounts - Show clients how to use different features of the Trader Workstation - Explain margin requirements to clients - Investigate trade issues and order executions - Knowledge of securities regulations\' impact on customers Qualifications :- Experience: 2-6 years in the international voice process - Education: University degree (Bachelors) required - NCFM/NISM certifications in capital markets, derivatives and currency derivatives would be a plus - High level of MS Excel skills required - Language skills: Exceptional - Good quantitative/analytical skills - Excellent verbal/written communication skills are required (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3361214
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear