Job Description

- Opportunity within a company with a solid track record of performance- Flexible working options- A role that offers a breadth of learning opportunitiesOur client is a world class Broadband Internet Service Provider. They bring the power of fiber optics direct to your home with their FTTH services in Delhi-NCR region. They are voted the best broadband service provider in the India, and their speeds are one of the unmatched in the industry.The Job:You will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate:- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You are a strong team player who can manage multiple stakeholders- You are a strong mentor and coach who can build high performing teams- You are highly goal driven and work well in fast paced environments (ref:updazz.com)

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