Customer Service Role Bfsi (5 19 Yrs) Mumbai, Maharashtra (after Sales/customer Service)

Year    Mumbai, Maharashtra, India

Job Description


Summary :The incumbent will be responsible for processing client requests, resolving inquires and documenting key client information. The role will take care of onboarding new client accounts and maintaining their documentations.- Maintain existing client relationships through the processing of client requests,resolving client inquiries, and making sure key client information and documentation is up to date.- Conduct outreach to maintain strong relationships with client base and identify Firm services and solutions, such as digital, online access and cash management offerings, that support clients\' needs.- Onboard new client accounts, which includes the collection of required documentation and client information.- Support the team\'s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars.- Prepare financial reports, spreadsheets, and other materials for client meetings.- Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors.- Proactively participate in firm initiatives directed by local management.- Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness.- Input orders on behalf of Financial Advisor.- Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance. (ref:updazz.com)

updazz .com

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Job Detail

  • Job Id
    JD3460803
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year