Customer Service Role Banking (0 2 Yrs) Gurgaon/gurugram (after Sales/customer Service)
Job Description
Key Responsibilities :- Handle customer inquiries and resolve issues efficiently.- Provide accurate information about banking products and services.- Process transactions and maintain customer records.- Ensure compliance with banking regulations and policies.- Deliver excellent customer service and enhance customer satisfaction.- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferencesRequirements :- Minimum Bachelor\'s degree/Graduation must, Diploma holders are not considered as graduates.- Prior experience in customer service or banking is preferred.- Strong communication and interpersonal skills.- Ability to handle customer queries and complaints effectively.- Basic computer skills.- 24-7 shift and Day shift for female employeeBenefits :- Transport facility (Odd hours)- Comprehensive training and development programs.- Opportunities for career growth and advancement and other employee benefits.- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3462910
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear