Customer Service Representatives ( Only Female Candidate)
Job Description
Job Summary
Customer service representatives help customers with complaints and questions, give customers information about products and services , take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Responsibilities and Duties
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Assist with placement of orders
• Advise on company information
• Place or cancel orders.
• Act as the company gatekeeper.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Work with customer service manager to ensure proper customer service is being delivered.
Job Type: Full-time
Salary: ?8,000.00 to ?10,000.00 /month
Job Type: Full-time
Pay: ?10,000.00 - ?12,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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Job Detail
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Job IdJD3500598
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear