Customer Service Representative Pune
Job Description
Salary: ?23,000 to ?40,000 CTC (depending on process and experience)
Key Responsibilities:
Assist customers via multiple channels and resolve their issues.
Deliver accurate product and service information.
Listen to concerns, offer solutions, and ensure follow-up.
Maintain high customer satisfaction through effective communication.
Work with internal teams to handle and escalate complex issues.
Document interactions for continuous improvement.
Skills & Qualifications:
Fluent in English and Hindi, with no MTI or RTI.
Clear and professional communication skills.
Graduate from any field.
Open to both freshers and experienced candidates.
Selection Process:
HR Round
Versant 5-6 Certification
Ops Round/ Client Round
Joining Formalities
Job Type: Full-time
Pay: ?23,000.00 - ?40,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3527181
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear