Job Description

Dedicated and empathetic Customer Support Representative with minimum one years of experience in resolving customer inquiries and issues. Proven track record of delivering exceptional customer service and fostering positive relationships with clients. Strong communication skills, both verbal and written, combined with a passion for helping others. Proficient in [list relevant software/tools]. Seeking to contribute to a dynamic team where customer satisfaction is the top priority.

Skills:

• Excellent communication skills (verbal and written)
• Problem-solving abilities
• Empathy and patience
• Conflict resolution
• Attention to detail
• Adaptability and flexibility
• Time management
• Knowledge of [industry-specific knowledge or software]
• Responded to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Resolved customer complaints and issues promptly, aiming for first-contact resolution.
• Assisted in product troubleshooting and provided technical support when necessary.

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift
• Fixed shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person