Job Description

Job description

Job Responsibilities and Duties

• Providing splendid customer services to customers in a friendly and courteous manner at all times.
• Having sufficient knowledge about the products and services and respond to all inquiries accordingly.
• Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
• Ensuring that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
• Suggesting effective ways through which the Client can promote its products and services and increase customer satisfaction.
• Ensuring that customers' confidential information is properly protected and only used for official purposes.

Experience

• Customer care Executive with Min 1 year experience.
• Good Communication skills.
• Graduate/ Under Graduate.
• Decent Computer Knowledge required.

Job Type: Full-time

Job Type: Full-time

Salary: ?10,000.00 - ?15,000.00 per month

COVID-19 considerations:
All Employees are required to wear a mask, Common Surface are Sanitize Regularly, Vaccination Complete.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

• Morning shift

Ability to commute/relocate:

• 68 & 73, Hazaratganj, Lucknow , Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)