Customer Service Representative

Year    TS, IN, India

Job Description

Job Type : On-site

Location : Hyderabad

Full-time, Internship

Immediate joiner

Responsibilities

• Contact potential prospects over phone, email and linkedIn
• Ask the right questions to understand customer challenges.
• Fixing appointments through cold/warm calling. Drive conversations with prospects that are relevant to their challenges and position how you can show ways to solve them.
• Maintaining customer records by updating account information on a periodic basis.
• Communicating courteously with prospects over the phone or other channels.
• Keep records of calls, conversations and capture information for the next follow up
• You will be a multi-tasker who can manage campaigns for multiple clients and cater to their needs
• Meet daily, weekly and monthly lead generation targets
• Maintain a daily log and reports
• Working on LinkedIn Outreach and Email Marketing Campaigns

Requirements

• You should be a passionate and aggressive salesperson.
• Understanding of various industries and relate to how technology can solve problems for them
• Ability to learn quickly about client's services, solutions and products, and describe/explain them to prospects in a consultative manner
• Aware about working on LinkedIn and Emails for approaching different potential prospects
• Bachelor's Degree, diploma or equivalent.
• Sales/telemarketing experience.
• Strong communication and organizational skills.
• Ability to work under pressure and multitask.

Why should you consider The Smarketers?

The Smarketers is an ITSMA Gold Award winner for ABM Innovation based in Hyderabad,India. Working with top business brands like Thomson Reuters, Acuvate, Savantis, among others. The Smarketers is looking for top talent excited about creating an identity in the Inbound and Account-based markets.

Job Type: Full-time

Pay: ?200,000.00 - ?300,000.00 per year

Schedule:

• Day shift
• Monday to Friday
• Night shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3530775
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year