Customer Service Representative
Job Description
Job Summary:
Answer inbound calls within the guidelines and goals established by the client and management. Consistently achieve call quality goals in order to meet client and customer satisfaction goals.
Mentor Infocomm is hiring for a Customer Service Representative (Voice Process) - BE/ B.Tech graduates only
Job Details:
• Interact with customers over a call to understand their concerns and queries.
• Provide prompt and appropriate solutions.
• Escalate customers' concerns to the authorized department people.
• Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
• Any candidate applying for this position should be okay to work from the office.
• The selected candidates should be able to join ASAP
Shifts: Rotational shifts (Should be comfortable to work in all shifts)
Salary: 2,50,000 - 3,50,000 Lacs P.A.
Age: 24 years to 35 years
Preferred candidate profile:
• Communication skills: Exceptional Spoken skills in English & Tamil must
• Candidates who can speak additional Hindi , Kannada, Telugu or Malayalam
• Immediate joiner preferred
• Only BE/ B.Tech graduates (no arrears)-All documents must.
Job Type: Full-time
Pay: ?23,000.00 - ?25,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Education:
• Bachelor's (Required)
Experience:
• Customer support: 2 years (Required)
Language:
• Tamil (Preferred)
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3572388
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear