Job Description

Job Title: Customer Service Representative (Technical & Non-Technical)

Job Location: Jaipur

Salary: ?26,000 to ?34,000 CTC

:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Escalate customer queries via call and ensure timely resolution.
• Resolve customer issues efficiently and effectively.
• Provide the best possible resolutions to customer concerns.
• Maintain positive relationships with customers.
• Meet customer requirements and ensure their satisfaction with prompt and accurate solutions.

Qualifications:

• Any Graduate
• Excellent communication skills (verbal and written)
• Basic computer knowledge

Skills:

• Strong problem-solving abilities
• Patience and ability to handle customer concerns
• Good interpersonal skills
• Ability to work in a team environment

Benefits:

• Competitive salary package
• Opportunity to work in an international process
• Professional growth and development opportunities

If you are passionate about customer service and have the necessary qualifications, we would love to hear from you. Apply now and be a part of our dynamic team in Jaipur!

Job Types: Full-time, Permanent, Fresher

Pay: ?26,000.00 - ?34,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person