Customer Service Representative
Job Description
Key responsibilities:
Responsibilities:
Handle incoming customer inquiries through various communication channels (phone, email, chat)
Provide accurate and timely information to customers regarding their inquiries or concerns
Resolve customer complaints and escalate complex issues to the appropriate departments
Maintain a high level of professionalism and empathy while interacting with customers
Document customer interactions and update relevant information in the database
Collaborate with team members to improve overall customer satisfaction
Requirements:
Fluent in English
Job Type: Full-time
Pay: ?11,792.30 - ?31,738.85 per month
Jadwal:
• Rotational shift
Tunjangan:
• Provident Fund
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3377178
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear