Customer care executive
We are seeking customer-oriented individuals to join our team as Customer Service Representatives in jaipur . . As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving their inquiries, and ensuring their satisfaction.
Responsibilities:
1. Handle incoming customer inquiries through various communication channels (phone, email, chat)
2. Provide accurate and timely information to customers regarding their inquiries or concerns
3. Resolve customer complaints and escalate complex issues to the appropriate departments
4. Maintain a high level of professionalism and empathy while interacting with customers
5. Document customer interactions and update relevant information in the database
6. Collaborate with team members to improve overall customer satisfaction
Job Types: Full-time, Permanent, Fresher
Pay: ?11,783.70 - ?31,762.06 per month
Jadwal:
• Fixed shift
• Rotational shift
Tunjangan:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Upah Tambahan:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Required)
Language:
• English (Required)
• Hindi (Preferred)
Work Location: In person
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