Job Profile \xe2\x80\x93 CSE \xe2\x80\x93 Customer Support Executive/Technical Support Executive Work From Office - Job Location: Jaipur Salary \xe2\x80\x93 27,000 CTC to 30,000 CTC (Monthly) \xe2\x80\x93 Depends on Interview, Experience and qualification Responsibilities:
To escalate the queries of the customer via call, phone & Chat, mail.
Resolve the customer issue for international customers.
To provide the best resolution to the customers.
Maintain the better relationship with the customers.
Meet the customer\xe2\x80\x99s requirements and provide them satisfaction with the best resolution of their queries.
Requirements:
Qualification: 12th Pass
Minimum 6 months Experience Required
Good communication skill (Verbal & Written) \xe2\x80\x93 Most Important
Basic Computer Knowledge
Flexible (24/7) environment = 9 hours \xe2\x80\x93 Night, Noon, Day \xe2\x80\x93 Business req.
6 days Working
Additional Benefits for Candidates
Relocation bonus of Rs. 10,000 ( International process) after probation period - 3 month
Free Guest House Accommodation for 15 days from Teleperformance = only Stay
Travel tickets reimbursement up to Rs.700.
Candidate are eligible for an IJP - Internal Job Posting after 12 months. \xe2\x80\x93 Across INDIA
18-24 month \xe2\x80\x93 eligible for abroad
Why Relocation?
Cost of living is less as compared to metro cities; PG is available in the range of 3.5 to 5K.
The city has small dimensions and hence travel time from any corner to office would be less, henceforth a person will be able to invest his time for a hobby/ higher studies or even watch a movies.
It is a peaceful city and hence are safe for both male and female candidates.
There are also a lot of historic places for picnic and weekend getaway.
A variety of Non-Veg and Veg options are available at reasonable price.
In fact, the future of BPO is in Tier 2 cities. Teleperformance was the first one to start this keeping in regards the low cost benefits and healthy work life balance. Interview process: Brief about Interview and profile HR Round - Telephonic Operation round \xe2\x80\x93 Video \xe2\x80\x93 Zoom/MS Teams Validation round (At Jaipur office) Docs Verification Versant test We will provide LOI post selection and candidates should be join within 3-5 days from interview. There will be no leaves for initially 90 days apart from week offs. Job Type: Full-time Pay: \xe2\x82\xb927,000.00 - \xe2\x82\xb930,000.00 per month Benefits:
Health insurance
Life insurance
Paid sick time
Provident Fund
Schedule:
Rotational shift
UK shift
US shift
Supplemental pay types:
Performance bonus
Shift allowance
Yearly bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Hindi (Preferred)
Work Location: In person
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