Customer Service Representative
Year Noida, Uttar Pradesh, India
Job Description
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: Health Insurance Sales Representatives are responsible for promoting and selling health insurance plans to customers. Their goal is to help clients understand their health insurance options and choose a plan that matches their medical needs and financial capabilities. Sales representatives must stay informed about the latest health insurance products, market trends, and regulatory changes affecting health insurance. Key Responsibilities: 1. Customer Outreach
- Contacting Prospective Customers: Making outbound calls to potential customers to inform them about health insurance plans and services.
- Lead Generation: Identifying and generating leads through various sources and converting them into potential clients.
- Product Explanation: Explaining the features, benefits, and details of various health insurance plans.
- Addressing Queries: Responding to customer queries and providing accurate information about insurance products.
- Sales Targets: Achieving assigned sales targets by convincing customers to purchase health insurance plans.
- Enrollment Assistance: Assisting customers with the enrollment process, ensuring all necessary documentation is completed correctly.
- Adherence to Policies: Ensuring compliance with company policies, state, and federal regulations related to health insurance.
- Data Security: Protecting sensitive customer information and maintaining confidentiality in accordance with HIPAA (Health Insurance Portability and Accountability Act) guidelines.
- Building Relationships: Developing and maintaining positive relationships with customers to encourage repeat business and referrals.
- Follow-Up Calls: Conducting follow-up calls to ensure customer satisfaction and address any post-enrollment issues.
- Educational Background: Higher Secondary or a bachelor\'s degree in any field.
- Experience: Previous experience in sales, particularly in health insurance is preferred.
- Freshers with good communication skills are most welcome.
- Skills:
- Strong interpersonal and communication skills.
- Excellent negotiation and sales skills.
- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Commission pay
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD3316236
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear