Job Description

Company Description

Techturtle Consultant Pvt Ltd is a trading and investment consulting firm with a broad and diverse range of clients. Our company is committed to providing comprehensive trading strategic advice and risk management expertise to all our clients. We are located in Indore.

Here's a job description for a Customer Service Representative focused on lead generation through an international calling process:

Job Title: Customer Service Representative (International Lead Generation)

Location: Indore, India

Experience Required : Minimum 6 months in customer service or lead generation via calling process

Key Responsibilities:

- Make outbound international calls to potential clients/customers to generate qualified leads.

- Understand customer needs and pitch relevant products or services.

- Maintain accurate records of customer interactions, feedback, and follow-up actions in the CRM.

- Collaborate with the sales and marketing teams to ensure effective lead generation and smooth customer handoff.

- Handle customer inquiries and provide relevant information professionally and courteously.

- Meet daily, weekly, and monthly lead generation targets.

Key Requirements:

- Minimum of 6 months of experience in customer service or lead generation (preferably international calling).

- Excellent verbal communication skills in English with a neutral accent.

- Ability to manage customer objections and close leads effectively.

- Familiarity with CRM systems and call tracking software.

- Strong organizational skills and attention to detail.

- Goal-oriented and able to work in a fast-paced environment.

Preferred Skills:

- Previous experience in international lead generation or sales.

- Knowledge of the relevant market and industry trends.

Benefits:

- Competitive salary and performance-based incentives.

- Opportunity to work in a dynamic and growing environment.

- Career growth opportunities.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?22,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Indore, Madhya Pradesh (Required)

Work Location: In person