Customer Service Representative

Year    Mohali, Punjab, India

Job Description


ob Details:Position: Inbound Doctor\'s Appointment ProcessExperience Required: 1+ years (Freshers with relevant healthcare knowledge are also encouraged to apply!)Location: Mohali (Work from Office)Notice Period: Immediate Joiners PreferredRequirements:Educational Background: Graduate in BSc, MSc, B Pharma, M Pharma, or a related field with a strong understanding of the healthcare/medical sector.Communication Skills: Exceptional English communication skills, both verbal and written.Typing Speed: Minimum typing speed of 35 words per minute.Key Responsibilities:Handle inbound calls for scheduling doctor\'s appointments, ensuring accurate and timely booking.Provide exceptional customer service, addressing patient inquiries and resolving issues efficiently.Maintain and update appointment records in our system with precision.Collaborate with healthcare providers and administrative staff to ensure seamless appointment scheduling.Assist with administrative tasks related to the appointment process as needed.Why Join Us?Be part of a forward-thinking startup with opportunities for growth and career development.Work in a supportive environment that values your contribution and offers competitive compensation.Engage in meaningful work that directly impacts patient care and service quality.If you are a motivated individual with a background in healthcare and a passion for excellent service, we would love to hear from you!Apply Now and become a part of the TechYP Wellwise Pvt. Ltd. family! hr.himanikalra@gmail.com

Expertia AI Technologies

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Job Detail

  • Job Id
    JD3467866
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mohali, Punjab, India
  • Education
    Not mentioned
  • Experience
    Year