Job Description

Answer questions

: Respond to customer inquiries by phone, email, or chat

Resolve issues

: Resolve customer complaints and escalate issues to the appropriate department

Process orders

: Take orders, calculate charges, and process payments

Manage accounts

: Review customer accounts, make changes, and process adjustments

Handle returns

: Handle returns and exchanges

Provide information

: Provide information about products, services, and company policies

Identify needs

: Identify customer needs and expectations

Make recommendations

: Make product recommendations or services to customers

Document interactions

: Document customer interactions and calls
Job Types: Full-time, Permanent, Fresher

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Higher Secondary(12th Pass) (Required)
Location:

Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person