Customer Service Representative
Job Description
A customer service representative's job is to assist customers with a company's products or services. Some of their responsibilities include:
• Communicating with customers Customer service representatives may communicate with customers via phone, email, chat, or in-person. They may also handle a large volume of calls, emails, and chats.
• Answering questions Customer service representatives may answer questions about products, pricing, availability, and more.
• Resolving complaints Customer service representatives may investigate and resolve customer complaints. They may also escalate complex issues to managers.
• Providing support Customer service representatives may assist customers with registration, account creation, and more.
• Following guidelines Customer service representatives may follow company guidelines and procedures.
• Recommending improvements Customer service representatives may recommend improvements to company processes.
• Monitoring satisfaction Customer service representatives may monitor customer satisfaction levels.
•
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?30,000.00 per month
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 3 years (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3471529
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMH, IN, India
-
EducationNot mentioned
-
ExperienceYear