Job Description

JD for the profile of Customer Service Representative

About Rico:

Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centres network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance. With RICO's engineering expertise, specially designed home & kitchen products have been introduced exclusively to cater to the toughest requirements. Rico now sells more than 52 different product categories in its range. Rico products are now sold in 13 countries in the world & is a very well-respected brand in the home & kitchen appliances segment.

Company Address:

Office - 8th Floor, Sapphire Building, S.V.Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India.

Website: http://www.rico.in

Contact details: hr@rico.in

JD for the profile of Customer Service Representative

Call the customers for after sales service (demo) of the products and share the link on whatsapp.

Follow-ups with the customers to generate positive feedback on Amazon & Flipkart.

Maintain the Excel sheets, uploading the data on Software.

Desired Candidate

Qualifications & Skills Required:

Educational Qualifications - HSC Passed

Experience - 1- 2 years in Outbound Calling

Basic Excel knowledge

Basic communications Skills

Perks and Benefits

In addition to the salary, a performance Linked incentive amount will also be given every quarter

All perks like Bonus + PF +Gratuity etc will be given



Will be working at our HO in Khar west - 2 min walk from the Station.

Location - Khar West (Candidate residing in Western line will be preferred) Only Mumbai

Salary Range

17K to 18K (Depends upon the candidate)

Contact details: hr@rico.in Mobile - 8454853339

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• Telecalling: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person