Customer Service Representative
Job Description
• Build expert, dynamic knowledge of the company's products and services
• Conduct research with available resources to satisfy customer inquiries
• Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
• Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
• Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
• Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Job Types: Full-time, Permanent, Fresher
Pay: ?25,000.00 - ?32,000.00 per month
Benefits:
• Flexible schedule
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Hindi (Required)
Location:
• Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person
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Job Detail
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Job IdJD3398312
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear