A well reputed Qatar Based company looking an professional Customer Service Representative for their Kottakkal Office. Package : Salary+Incentive+Yearly Bonus- Accomodation available.
• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• dentify and address customer needs, with a goal of total satisfaction
• Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers
• Follow company guidelines and procedures for communications with minimal supervision
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems, alleviate conflicts, and escalate tactfully
• Ability to multitask, manage time, and prioritize
• Ability to work individually and as a team member
Job Type: Full-time
Pay: ?18,000.00 - ?40,000.00 per month
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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