Customer Service Representative

Year    Kottakkal, KL, IN, India

Job Description

A well reputed Qatar Based company looking an professional Customer Service Representative for their Kottakkal Office. Package : Salary+Incentive+Yearly Bonus- Accomodation available.

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• dentify and address customer needs, with a goal of total satisfaction
• Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers
• Follow company guidelines and procedures for communications with minimal supervision
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems, alleviate conflicts, and escalate tactfully
• Ability to multitask, manage time, and prioritize
• Ability to work individually and as a team member

Job Type: Full-time

Pay: ?18,000.00 - ?40,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3541870
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kottakkal, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year