Customer Service Representative
Job Description
Key Responsibilities:
Make outbound calls and follow up on leads assigned in a timely and professional manner.
Respond to inbound customer queries related to our services and provide accurate information.
Maintain a high standard of communication, ensuring clarity and professionalism in both English and Hindi.
Demonstrate excellent communication, interpersonal, and organizational skills to maintain a high productivity rate.
Draft clear and professional emails as required.
Deliver exceptional customer service to ensure client satisfaction.
Maintain and update records of calls and interactions with customers.
Requirements:
Minimum 1 year of experience in an Inbound/Outbound call center.
At least 1 year of Tele-Sales/Voice-based support experience is mandatory.
Excellent verbal and written communication skills in English.
Strong verbal communication skills in Hindi.
Ability to multi-task and manage time effectively.
Strong knowledge of mail drafting and maintaining call records.
Exceptional customer service skills.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Education:
• Bachelor's (Required)
Experience:
• Customer service: 1 year (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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Job Detail
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Job IdJD3470133
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear