Customer Service Representative
Job Description
Answering client correspondences through and by phone.
Relaying extensive product information to customers.
Filing customer records, including contact information,
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills , Must be customer-centric. Must be self motivated
retention expertise is required fluent English mandatory
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?20,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
• Malayalam (Required)
Location:
• Koramangala, Bengaluru, Karnataka (Required)
Willingness to travel:
• 100% (Required)
Work Location: In person
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Job Detail
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Job IdJD3381584
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear