Job descriptionRole: Customer Service Department: Service & OperationsEmployment Type: Full Time, Permanent Location - JamshedpurPosition Overview:
We are seeking a dynamic and customer-focused individual to join our team as Customer Support Associate for a Voice Process. In this role, you will be responsible for effective voice interactions with customers, providing exceptional support, and ensuring a seamless customer experience. The ideal candidate possesses strong communication skills, a knack for problem-solving, and the ability to multitask efficiently.Key Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shifts.Qualifications:\xc2\xb7 High school or equivalent.\xc2\xb7 Previous experience in a customer service or contact center role is a plus.Benefits:Fresher- 10000 CTC PM and Experience - 16,500 CTC PMShift: 24*7 rotational, Flexible in night shift.Skill required: Candidate should have good English & Hindi communication skill (Written & Verbal)Age limit: 18 to 35 YearsInterview Rounds: HR Round->Operations Round->Versant->Client ValidationWalk-in: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012HR calling Number-9431366341 (Simran)Job Type: Full-timePay: \xe2\x82\xb913,350.00 - \xe2\x82\xb915,000.00 per monthSchedule:

• Day shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person