Job Description

MICRO ORBIT

JOB TTLE: INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE

Profile Briefing:

Deputing talented candidate for International Customer service executive position to undertake all customer service responsibilities.

You will be the voice of the company and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.

You should be able to deal with complaints, queries and give accurate information to our valued customer.

Precise Information:

• Title: International Customer Service Representative.
• No. of Vacancies: 1
• Location: Ahmedabad
• Salary & Compensation: Competitive and best in industry
• Shift: UK | Monday to Friday | 12:30PM to 12:30 AM | Any 10hrs Shift
• Working days: 5
• Desired Experience Range: 1 to 2 years of relevant experience.

Essential Responsibilities:

• Handle inbound calls of customers.
• Identify the needs of customers, resolve issues, and provide solutions.
• Resolve customers' concerns and answer customers' questions to your best ability.
• Maintain a positive attitude and calmly respond to customers' complaints.
• Refer issues and questions to managers if necessary.
• Prepare customer reports by gathering data collected during customer interactions.

Desired Skills:

• Proficient in English (oral and written) & people skills.
• Good organizational, time management & multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.
• High School diploma, additional qualifications will be a plus.

NOTE: PEOPLE FROM AHMEDABAD (GUJARAT) CAN ONLY APPLY.

Regards,

Farha P.
Sr. Talent Acquisition Executive

Micro Orbit INC.
CANADA | IRELAND | USA | INDIA

Job Type: Full-time

Pay: ?30,000.00 - ?42,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• UK shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 2 years (Required)
• Customer service: 3 years (Required)

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 6358991346