Job Description

Company Overview

GoodVibes Placement Services is a leading recruitment and outsourcing firm based in Indore. We specialize in providing highly qualified professionals for senior, middle, and junior management positions. Our mission is to reduce unemployment in India and provide excellent services to our clients.

Job Overview

We are hiring a Customer Service Representative to join our team at GoodVibes Placement Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Indore, Madhya Pradesh, India. We are looking for someone with less than 1 year of experience as a fresher in the customer service field.

Qualifications and Skills

• Excellent Communication Skills
• Graduate candidates can only apply
• 6 Months on paper experience is mandatory
• Voice Process
• Immediate Joining
• Work From Office
• Salary - 16.5K In Hand
• Location - Indore

• Responding to customer inquiries and providing information about our services
• Handling customer complaints or issues and resolving them in a timely manner
• Assisting customers in navigating our website and using our services effectively
• Providing support via phone, email, and chat to ensure a positive customer experience
• Maintaining customer records and updating the database with relevant information
• Handling data entry tasks and ensuring accuracy in documentation
• Collaborating with other team members to achieve customer satisfaction goals
• Staying up-to-date with product knowledge and constantly improving customer service skills

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