1. Fluency in English: Clear and accurate pronunciation, grammar, and vocabulary.
2. Language proficiency: Knowledge of multiple languages, depending on the region or country you'll be supporting.
3. Accent neutralization: Ability to neutralize your accent to ensure clear communication.
4. Technical troubleshooting: Basic understanding of computer hardware, software, and networking concepts.
5. CRM and software applications: Familiarity with customer relationship management (CRM) tools, helpdesk software, and other relevant applications.
Job Types: Full-time, Permanent, Fresher
Pay: ?10,467.93 - ?30,000.00 per month
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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