Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.Position: Patient Relationship Officer/Customer Service Executive Location: Gurgaon, Haryana Job Type: Work from Office Qualifications-
Any Graduate/Preferably Science Graduate
0 to 3 years of experience in Customer Service.
Must be fluent in English & Hindi
Rotational Shifts & Week offs
Required Skills:-
Excellent communications skills
Communication skills in either Telugu, Tamil, Kannada or Malayalam along with English
sales / customer service experience
Ability to listen proactively
Good convincing Skills
Ability to handle work well and maintain quality.
Responsibilities:
The ideal candidate should be highly soft spoken and ready to work in sales profile.
The Patient Relationship Officer is required to make outbound calls and answer inbound calls of the customers and register and answer their inquiries, resolve complaints, and convert the lead into a success.
Looking for a sales executive, who will be responsible to generating the successful lead.