Customer Service Representative

Year Green Park, Delhi, Delhi, India

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We are looking for a customer-oriented service representative. Responsibilities

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents

Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb911,212.98 - \xe2\x82\xb918,428.31 per month Benefits:

Schedule:

Supplemental pay types:

Education:

Language:

Work Location: In person

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