Job Description

About Us
Devotion Corporate Services is a leading provider of business solutions. We specialize in company formation, PRO services, and corporate advisory . Our clients include high-profile businesses, and we deliver professional and customized services to meet their needs. We are looking for an experienced CUSTOMER SERVICE REPRESENTATIVE with a background in financial services to join our team.

Key Responsibilities

• Be the first point of contact for customer inquiries, providing quick and accurate solutions.
• Share detailed information about our business setup and company formation services.
• Handle customer complaints with care and escalate unresolved issues to the right teams.
• Stay updated on company policies, services, and procedures.
• Keep detailed records of customer interactions in the CRM system.
• Work with internal teams to ensure a smooth and excellent customer experience.

Skills Required
Must-Have Skills:

• At least 2 years of experience as a Customer Support Representative in financial services, banking, or similar industries.
• Excellent skills in using CRM systems and customer support tools.
• Strong verbal and written communication in English with a professional attitude.
• Great interpersonal skills to build relationships with important clients.
• Ability to solve problems and focus on customer satisfaction.
• Attention to detail and accuracy in managing customer information.

Preferred Skills:

• Experience in business setup or company formation services.
• Knowledge of regulations for company formation in relevant areas.

Why Join Us?

• Be part of a team that values professionalism and quality service.
• Work with important clients and gain excellent career experience.
• Enjoy career growth and learning opportunities in a growing company.

How to Apply
If you are ready to take your career to the next level, we want to hear from you! Send your resume to careers@devotiongroup.org with the subject line "Application for Customer Support Representative."

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)
• Customer service: 2 years (Required)

Language:

• Hindi (Preferred)
• English (Preferred)

Expected Start Date: 01/01/2025