Customer Service Representative
Job Description
Profile: Customer Service Executive Experience: 6m to 1yr+Location: Vadodara5 days working ?The Customer Service Executive is responsible for providing excellent customer support, resolving inquiries, and ensuring customer satisfaction. This role involves handling customer queries, resolving complaints, and providing information about products and services to ensure a smooth customer experience. About the Role & Responsibilities
• Fluent in written and spoken English.
• Proficient in Excel Spreadsheet.
• Support managers and executives with daily tasks.
• Scheduling, Updating and Appointment Coordination: -Ensure timely and accurate scheduling, keeping both client needs and carer availability in mind.
• Plan meetings and take detailed minutes.
• Handle compliance.
• Answer phone calls, provide information to callers or connect callers to appropriate people.
• Compose and type regular correspondence, like emails, Teams invitations and informative material.
• Provide statistical and budget reports.
• Create spreadsheets and presentations.
Benefits
• 5 days working
• Flexible working hours
• Bouns system
• overtime pay
• many more to come
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
• Day shift
• Monday to Friday
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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Job Detail
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Job IdJD3478255
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear