Customer Service Representative
Job Description
• REQUIRED FLUENT ENGLISH COMMUNICATION
• EMAIL AND INBOUND PROCESS
•
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3478246
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear