Customer Service Representative

Year    GJ, IN, India

Job Description

The candidate should be

• educated (at least 10th pass)
• loyal and tidy
• well-mannered
• having great communication skills with customer
• Able to operate touch screen
• Know general health and safety
• Preferably female

Job responsibilities:

• Open and close the shop within stipulated timings
• Ask the necessary questions to customer and ensure health and safety before massage.
• Ensure shop cleanliness
• Do not use phone or talk or do any personal work while engaging with customer
• Explain the customer the instruction how to sleep and get off the bed properly
• Start and stop massage machine properly with touch screen
• Always polite and smiling in all situations, never rude to customer
• Give satisfactory answers to customer queries
• Setup headphones and music from his/her phone
• Special commission for bringing new customers can be discussed afterwards
• If graphics design (canva) and social media (facebook? Twitter) handling experience, more engagement can be discussed in future.

Timings:

Sunday to Friday:

10.30 am to 1 pm & 5 pm to 8 pm

Saturday: Off

Job Type: Part-time

Pay: ?5,000.00 - ?7,500.00 per month

Expected hours: 33 per week

Schedule:

• Evening shift
• Morning shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Application Question(s):

• What will you say to a customer who says angrily in the middle of the massage : "I don't like this massage, stop and give my money back!".....?

Education:

• Secondary(10th Pass) (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Gujarati (Required)

Work Location: In person

Expected Start Date: 21/10/2024

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Job Detail

  • Job Id
    JD3470999
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year