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As a Customer Service Representative , you'll be at the forefront of our commitment to providing outstanding customer service. Your primary responsibility will be to engage with our customers, addressing their inquiries and concerns with professionalism and efficiency. You'll serve as a liaison between our company and our valued customers, ensuring their needs are met and their experience with our products or services is exceptional.
Your role will require exceptional communication skills, both verbal and written. Whether interacting with customers over the phone, through email, or via chat, you'll need to convey information clearly and effectively. Additionally, you'll need to have average technical proficiency, particularly with Microsoft applications, to navigate various software platforms and tools used in customer support.
In this fast-paced environment, the ability to multitask and handle multiple applications simultaneously is crucial. You'll need to seamlessly switch between different tasks and applications to address customer inquiries promptly and accurately. Your problem-solving skills will also be put to the test as you troubleshoot issues and find solutions to meet customer needs.
While a higher secondary education or above is required for this role, we value individuals who are eager to learn and grow within the company. We provide a supportive environment where you'll have opportunities for advancement and development.
In addition to a competitive salary of up to 24k, we offer a range of benefits to support our employees' well-being. These include paid time off, a provident fund, and provided meals to keep you fueled and focused during your workday.
If you're passionate about delivering exceptional customer service and thrive in a dynamic team environment, we invite you to join us as a Customer Service Representative and make a positive impact on our customers' experience. Apply now and be part of our dedicated team!
Job Type: Full-time
Benefits:
Food provided
Paid time off
Provident Fund
Schedule:
Morning shift
UK shift
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Work Location: In person
•Speak with the employer• +91 9081031117
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?23,000.00 per month
Benefits:
• Food provided
• Leave encashment
• Provident Fund
Schedule:
• Fixed shift
• Morning shift
• Night shift
• UK shift
• Weekend availability
Ability to commute/relocate:
• Ahmedabad, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• work: 1 year (Preferred)
Language:
• English (Preferred)
Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)
Work Location: In person
Application Deadline: 24/06/2024
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